Shipping Policy

Last updated: 12/3/2025

We’re committed to getting wellness to your doorstep quickly and safely.

Orders are processed within 1–3 business days.

During sales or high-volume periods, processing may extend to 3–5 business days.

Standard U.S. Shipping: 5–12 business days
International Shipping: 7–20 business days

(These are estimates and may vary based on carrier delays, customs, holidays, or unexpected events.)

Once your order ships, you’ll receive a tracking number via email or SMS.

Please double-check your address.
Orders shipped to incorrectly entered addresses are the responsibility of the customer.

If a package is marked delivered but you did not receive it:

Check with neighbors or your local post office.
Contact us — we’ll do our best to help, but The Relief Lab is not responsible for packages lost due to carrier issues or theft.

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